FAQs

1. When will I receive my delivery?

Once we’ve received your order, our team will endeavour to contact you within 1 business day to schedule a convenient home delivery with you. We will always book in a delivery time for when someone is home to take receipt of the goods and won’t leave the goods unattended without pre-authorisation.

2. What are ‘Carton Damaged’ offers?

These special clearance offers relate to goods where there is damage, discolouration or wear to the product’s packaging only. The goods have been checked and found to have no damage themselves.

3. What are ‘Run-out Clearance’ offers?

We are regularly updating our product offers and this can result with some end-of line residual stock left over. These offers have been priced to clear the last of a discontinued product which may no longer be available for sale within our retail partners.

4. Can I collect my order?

Yes. At check-out simply select the warehouse pickup option. Our team will still be in contact with you to organise a convenient collection time; this helps to ensure that we have your goods picked and ready for collection when required.

5. Are there additional product offers available at the physical Warehouse Clearance event, not available online?

Yes. We will have a number of additional clearance offers available at our physical 2-day warehouse sale event on Friday 14th June (11am-5pm) and Saturday 15th June (9am-5pm).

6. How often do these Clearance Events occur?

This is our first Warehouse sale event in 10 years! We don’t have plans to repeat this special clearance event.